Billables AI tracks work activity across the tools you already use and turns it into draft time entries, which sounds useful until you try to find out what it costs or whether it talks to your case management system. Maybe that's why you're here. Either way, you're not missing something buried in the page; that information simply isn't published.
Why firms go looking for an alternative
The homepage asks and never answers its own question. A FAQ heading reads "How is Billables AI priced?" and no number appears anywhere on the page, so a firm evaluating the tool has to sign up or contact the company just to learn what it costs.
The positioning is broad by design, marketing to "lawyers, consultants and professional services" alike, and the content reflects that breadth. Customer testimonials and round-number claims, like "30% more billable time" or "10 percent more time captured," make up most of the page, while a feature-by-feature account of how the product actually works for a law firm specifically is harder to find.
What Billables AI actually does
Based on its own page, the product tracks work automatically across connected tools, and customers name Microsoft 365, Outlook, Teams, Adobe, Chrome, Edge and Zoom specifically. That tracked activity becomes draft time entries with a client, a matter and a narrative description attached. The dashboard is described as "adaptive AI," meant to evolve to match how an individual bills over time, and whoever's time is being tracked can edit or delete any entry before it's exported or shared, so review stays with the individual rather than a firm-level approver. Setup itself is described as connecting work tools "in just two clicks."
On security, data is said to be encrypted in transit and at rest, access is limited through SSO and audit logs, and privileged data isn't stored, with customer data isolated and anonymized. None of that is tied to a named certification or audit, such as SOC 2, anywhere on the page.
Where the page leaves questions open
- No case management integration is named. "Law firms" appears throughout, yet Clio, CasePeer, MyCase, Smokeball and every other legal practice management system go unmentioned.
- Capturing a client conversation isn't described. The product converts already-happening work activity, documents, email, calendar events, into time entries, which is a different thing from recording or documenting what was actually said on a call, and that's not what's on offer here.
- There's no client-facing output. What gets produced is an internal billing report for the timekeeper, not something a client ever sees.
- A firm-level approval step is missing. The only review described is the individual editing or deleting their own entries before export.
- Training policy goes unstated. Whether customer data is used to train Billables AI's models isn't addressed anywhere on the page.
Astrid Legal: a narrower tool, built around a different problem
Astrid isn't a replacement for whole-day automatic timekeeping across email, documents and desktop apps. It's built around one specific gap: client phone calls and meetings that never get written up or filed anywhere. Calls come in through Zoom Phone, a dial-in bridge that works on any carrier or landline, a meeting bot for Zoom, Microsoft Teams and Google Meet, or browser and phone recording, and each one gets matched to a matter, after which Astrid drafts a file note in the firm's own template.
Every note waits for a licensed attorney to approve it before it becomes the record, and that approval is logged permanently: who approved it, their seat role, and when. Once approved, the note and any follow-up items file automatically into Clio Manage, Smokeball, CasePeer, MyCase or Lawcus, without a paralegal retyping any of it.
For matters billed hourly, Astrid also drafts a billable time entry straight from the call, written as a client-readable narrative that an attorney reviews and approves before it syncs to Clio as an Activity. This is the part of Astrid closest to what Billables AI does, but the scope is narrower: it only covers calls Astrid has already captured, not a general activity tracker running across every app on a desktop.
Pricing is public: $40 per person per month billed monthly, or $400 per person per year billed annually, with a 14-day free trial.
Astrid vs Billables AI, side by side
| Astrid | Billables AI | |
|---|---|---|
| Core use case | Documents client conversations and files the resulting note to the matter | Converts tracked work activity across connected apps into billable time entries |
| What creates a record | A call it captures | Any tracked activity in a connected tool |
| Case management integration | Clio Manage, Smokeball, CasePeer, MyCase and Lawcus, named directly | No legal case management system appears anywhere on its page |
| Client communication | Drafts a written recap after every call for the firm to review and send | No client-facing output described |
| Review and approval | Attorney approval before a note or time entry becomes the record | The individual timekeeper can edit or delete their own entries; no firm-level approval step described |
| Price | $40 per person per month, or $400 per year, with a 14-day free trial | No price stated on its page |
| Audience | Plaintiff and personal injury practice, along with family law, estate planning and civil litigation | Lawyers, consultants and professional services generally, with no practice-area-specific workflow described |
Who should actually switch
Switch to Astrid if client calls are the real problem, if they aren't getting written up or filed anywhere, and your firm runs Clio, Smokeball, CasePeer, MyCase or Lawcus and wants the note and follow-up tasks to land there automatically. A per-call billable time entry for hourly matters is a useful side effect of that capture, not the main reason to move; our analysis of what a missed or undocumented call actually costs a contingency-fee firm goes into why that gap matters more for plaintiff practices than it looks like it should.
Stay with Billables AI, or keep evaluating other timekeeping tools, if most of your billable hours come from email, document drafting, research or other desktop work rather than calls, since Astrid doesn't track that kind of activity and only documents conversations it has actually captured. Consultants and professional-services firms outside law are squarely the audience Billables AI names on its own page, and Astrid isn't positioned for that broader market: it's built specifically around law firm call documentation. Our comparison of AI notetakers for personal injury and plaintiff firms covers how Astrid fits against other tools built for legal call volume, and our breakdown of what different tools actually send to Clio is worth a look if integration depth is your main question.
What switching to Astrid involves
A firm administrator connects one case management system from Settings, and onboarding includes configuring the note template from the firm's existing file notes, so Astrid's drafts start close to what your firm already produces. Run the 14-day free trial on real calls, not a demo recording, so you can see an actual filed note and a drafted time entry before committing. Attorney approval stays in the workflow throughout, so accountability for what becomes the record doesn't change when you switch. See Astrid's security page for how recordings and transcripts are handled, and Astrid's product overview for the full capture and filing pipeline.