AI meeting notes for personal injury firms
A personal injury case is thirty phone calls. Astrid captures every one, writes the intake, medical and settlement notes in your format, files them to the case and sends the client a recap.
How personal injury firms use Astrid
Intake and sign-up calls
The facts of the accident, the injuries and the fee agreement walk-through, in an intake note on the matter.
Medical follow-up calls
Providers, treatment and bills, recorded call by call so the demand is easier to build.
Settlement conversations
What the client was told about the offer, liens and fees, with a recap they keep.
The calls Astrid recognizes
Astrid sorts each personal injury call by type and writes the note in that type's template, set up with you during onboarding from the file notes you already write.
A first call that decides whether the firm will take the case: a screening conversation, often ending in a retainer or sign-up.
A long fact-gathering call with a new client: what happened, who is involved, background, records needed.
A routine check-in with the client on where the matter stands, with no major new development.
A call about the client's medical treatment, providers, bills, records or recovery.
A call about settlement: an offer, a demand, valuation, or whether to accept.
A call updating the client on a filed case: pleadings, hearings, discovery, deadlines, court rulings.
A call between the attorney and opposing counsel to resolve a discovery or procedural dispute.
A call where the attorney interviews a witness (not the client) about what they saw or know.
Billable hours
Usually contingency, so Astrid does not draft time entries for these matters. If you bill some matters hourly, mark them and Astrid drafts time for those.
Frequently asked questions
Does Astrid have note templates for personal injury?
Yes. Each personal injury call type gets its own note template, set up with you during onboarding from the file notes your firm already writes. You can change them any time.
Does Astrid draft time entries for this practice?
Usually contingency, so Astrid does not draft time entries for these matters. If you bill some matters hourly, mark them and Astrid drafts time for those.
How is recording consent handled?
Your firm sets one-party or all-party consent for each matter, and Astrid keeps a consent record for every call. The meeting notetaker and the dial-in both announce the recording.